Community Rules & Guidelines

Last Modified: 1/8/2020

Thank you for being a part of 340B Health by participating in the 340B Exchange found at ("Community"). To ensure the best possible experience for 340B Health’s members, affiliates, and corporate partners ("Users"), we have summarized the Community Rules & Guidelines ("Guidelines") below for participation in the Community. By following these Guidelines, you can help ensure that the Community remains a useful resource where you may solicit the advice of peers, benefit from their experience, and participate in an ongoing conversation. If you have questions about the Guidelines, please contact Greg Doggett at or 202-552-5859. If you have general questions about the Community, please contact Mike Hess at or 202-536-5869.

The Community is offered to you, conditioned on your acceptance without modification of the Guidelines, which include 340B Health's Terms of UseAntitrust PolicyConfidentiality PolicyRestrictions on Use Policy, and Privacy Policy. Your use of the Community constitutes your acknowledgment that you have read and agreed to the Guidelines, Terms of Use, and Privacy Policy.


You are solely responsible for the completeness, truthfulness, accuracy, usefulness, and reliability of your posts to the Community, including your compliance with all applicable laws, including but not limited to 340B program rules, confidentiality agreements, copyright law, libel and invasion of privacy laws, the Health Insurance Portability and Accountability Act (HIPAA) and Federal Trade Commission's Testimonial and Endorsement Guidelines.

Please note: To promote civil and fruitful dialogue in the Community, we reserve the right to suspend or terminate membership in this Community for anyone who violates the Guidelines. We may modify the Guidelines at any time. The most current version of the Guidelines will be available in the Community and will supersede all previous versions.

Ground Rules for the Community

  • Do not post information in the Community that is protected under contracts as "confidential information" (e.g., a hospital’s agreement with a 340B vendor). If your organization enters into vendor contracts that include confidential or non-disclosure language, you are prohibited from sharing such confidential information with other parties, such as other Users of this Community.
  • Do not post any content, or conduct yourself in any manner, that could be construed as defamatory, libelous, obscene, bigoted, hateful, racially offensive, vulgar, harassing, inflammatory, pornographic, violent, profane, threatening, unfair, inaccurate, deceptive or unlawful, or that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, whether under statute, common law or equitable principles, or otherwise violate any law.
  • We reserve the right to reject any message for any reason.
  • All messages must add to the body of 340B knowledge.
  • Respect patient privacy. Do not post any patient’s personally identifiable information or protected health information.
  • Do not misrepresent or attempt to misrepresent your identity, including in anonymous posts. You should not post from the perspective of a previous employer if you are no longer associated with that organization.
  • While a user’s identity is not shared in an anonymous post, 340B Health can determine the identity of an anonymous poster. From time to time, 340B Health will identify a user who submitted an anonymous post to ensure compliance with Community Rules and Guidelines.
  • Do not republish messages outside of the Community other than for your organization’s internal use.
  • 340B Health reserves the right at any time to take action against you for a violation of the Community Rules and Guidelines or Terms of Use, including removing content (or portions thereof) from the Community, suspending your access to the Community, or terminating your access to the Community.
  • Users can notify 340B Health about inappropriate postings by sending a message to 340B Health reserves the right to terminate access to any Users who does not abide by these guidelines.

Community Etiquette

  • Don't attack others. The discussions are meant to stimulate conversation, not conflict. Let others have their say, just as you may.
  • Post your message or documents only to the most appropriate discussion lists. Do not spam several lists with the same message.
  • Don't post commercial messages or job openings on any discussion list or resource library entry. Users with job openings should consider advertising the positions on
  • Do not use the Community to collect other Users’ contact information to solicit them regarding your organization’s products or services.
  • Include a signature tag on all messages. Include your name, affiliation, and location.
  • State concisely and clearly the topic of your comments in the subject line. This allows Users to respond more appropriately to your posting and makes it easier for Users to search the archives by subject.
  • Include only the relevant portions of the original message in your reply. Delete any header information, and put your response before the original posting.
  • Send messages such as "thanks for the information" or "me too" to individuals, not the entire Community. Do this by using the "Reply to Sender" link to the left of every message.
  • Warn Users of lengthy messages either in the subject line or at the beginning of the message body with a line that says "Long Message."
  • Do not send administrative messages, such as “remove me,” to the entire Community. Instead, use the web interface to change your settings or to remove yourself. If you are changing your email address, you do not need to remove yourself and rejoin under your new email address. Simply update your email addressing by changing your settings.